1. Which payment methods do you accept?

We accept the Paypal & Credit Card.

2. What should I do if there is a payment error?

If you are experiencing error messages when making a payment, please make sure you've entered all of your card information correctly. If you continue to receive the payment error message, you will need to contact your bank or card issuer.



1. How long does shipping take?

Please allow 1-7 business days to process in addition to the shipping times. 

2. If my order is delayed, what should I do?

If you didn’t receive your package within the time frame of the shipping method you selected, please feel free to contact our Customer Care Team. We'll be more than happy to help!

3. What should I do if I never received my order?

Please verify all of your shipping details were correct. If you find that your details were filled out incorrectly or need further assistance, please contact our Customer Care Team with the order number and we'll be happy to help.

4. How do I track my order?

Please allow between 1-2 business days for your tracking number to update once you receive your tracking number by email.

Note: If you don't see the email in your inbox try checking your spam folder.







Welcome to contact MaxSen
Professional Faucet Manufacturer

Phone:+86 18825358906

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